Root cause analysis is a problem-solving approach used to identify the underlying causes of a problem. It involves systematically investigating the issue to find the root cause and developing solutions to prevent it from happening again. Our customizable template features a four rectangular boxes tp present the who, when, what, and why aspects of a problem. The two arrow marks indicate the cyclic process involved in identifying and addressing the root cause. It is ideal for use by professionals in engineering, IT, and healthcare to solve problems.